Cartika

Welcome, Guest Login

Support Center

[Scheduled] June 19th - Upgrade to our backend Bacula4 platform

Last Updated: Jun 14, 2017 11:30PM EDT
Hello

Commencing Monday June the 19th 2017, Cartika will be performing a series of upgrades on our backend Bacula4 platform

These upgrades involve a major software version upgrade, along with several backend infrastructure upgrades.

Cartika will automatically update all customers servers with the newest required agents and normal backups will continue and be managed as always

Cartika BaaS customers will automatically have their linux servers updated with the latest packages, assuming the SSH key was chosen to be installed.

Cartika BaaS customers with Windows servers, or Linux servers without SSH keys installed will also be required to press the upgrade icon beside each server within your BaaS service at accounts.cartika.com  and enter in their administrator username and password to complete updating the agent

We appreciate your patience during this upgrade process and customers will see intermittent availability of the backup service ranging from a few minutes to 1-2 hours at a time.

We hope the new features and capabilities this upgrade will bring will be of value to our customers and worth your efforts and time of such an upgrade process

Thanks
Cartika Accounts Team

Contact Us

sales@cartika.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete