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Managing RDS Users

Last Updated: Sep 18, 2017 10:21PM EDT
Customers on our "Access Management" platform can manage their own RDS users, create groups for both security and control, along with assigning specific users to specific servers and/or groups of servers.

1) Navigate to your accounts.cartika.com and manage the service called "Access Management"

On the left hand menu, select "Log into SolidCP"



*PLEASE NOTE - CLICK THE RDS PORTAL LINK AND EACH USER CAN LOG INTO THE RDS PORTAL USING THEIR RDS UN AND PW (FOR 2012 OR NEWER CONNECTED SERVERS) AND DOWNLOAD THEIR RDS CONNECTION MANAGER NEEDED TO RDP INTO SERVERS YOU HAVE GIVEN THEM ACCESS TO AS PER BELOW

2) once you are logged into SolidCP, you can perform all sorts of functions, including creating groups and adding users.  Every account will have a default group in place. Navigate to users icon



3) select create a new user icon (top right corner, blue icon)



4) fill in the required details and press "create user" at the bottom of the screen



5) next, on the home screen of your hosting space, scroll to the bottom of the screen and select RDS collections



6) click on the RDS collection you want to work with (most customers will have one RDS collection already configured)



7) there are many configuration options within the RDS collections.  Most users can leave the default settings that are configured within their RDS collection. Navigate to "RDS Users" tab and add the user or users you have created who you wish to access the servers within this collection via RDS



*PLEASE ENSURE YOU SELECT SAVE OR SAVE/EXIT IN ORDER TO APPLY THE CHANGES ONCE YOU HAVE ADDED THE USER ACCOUNTS

8) if you would like the user to have local administrator rights, please then navigate to the "Local Administrators" tab (after you have ensured you saved the changes on the above screen) and also add the user to this section. ONCE AGAIN, PLEASE ENSURE YOU SELECT SAVE OR SAVE/EXIT TO APPLY ANY CHANGES ONCE YOU ARE DONE ADDING LOCAL ADMINISTRATOR USERS




Thats it, you have now added a new RDS user and configured the RDS user to have access to servers within an RDS collection


IF YOU WANT TO ENABLE EXCHANGE AND/OR POP-IMAP ACCESS FOR THE USERS ABOVE

1) navigate to the "Mailboxes" icon from the hosting space main screen



2) select "new mailbox icon" - top right, blue icon



3) you can select
- "new user" = adding a user for email who has not been previously added as an RDS user
- "existing user" = selecting an existing RDS user who also requires an email account



4) for new user, you need to configure all the users details, then select exchange or pop/imap and add.  for existing users, search for and add the user, select exchange or pop/imap and press the green create mailbox icon bottom right icon



thats it - you now have unified access between your RDS servers and your email accounts.  both exchange or pop/imap supported for every user, all within a single domain.

 

Contact Us

sales@cartika.com
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