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RDS License not installed error showing on customers server

Last Updated: Sep 26, 2017 11:34PM EDT
Hello

Customers may notice that RDS license is showing as not installed properly on their remote desktop session.



Cartika utilizes a centralized, licensed per user, RDS install.

Individual local admins, or RDS users will not be able to view the licensing configuration on each individual server

This data is only displayed when senior Cartika staff log in, utilizing their DOMAIN ADMIN level RDS users on customers servers.

Customers are safe to ignore the RDS licensing error displaying on their remote desktop session if they check the RDS configuration section, as they simply lack the privilages required to show these details and it is considered normal for a licensing error to show when normal RDS users log into the remote desktop

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