Instant Access domain alias/Temporary URL not working in Hsphere
This usually because the instant alias was not submitted when we launched a new server. TO fix this, please do the following:
First, submit any missing Server Aliases
- In your admin section, go to E.manager --> Server Aliases
- Scroll to the bottom of the page and click "Submit"
Next, submit your Instant Aliases:
Test the alias after you've allowed DNS propagation to complete -- a few hours to 24 hours.
- In your admin section, go to E.manager --> DNS manager
- Edit your service domain
- Edit the instant alias -- it is in the section labeled "Instant aliases for DNS zone"
- At the bottom of the page there will be a link labeled "Submit missing instant aliases" or something similar to that.
the above link and wait for the process to complete. Depending on how
many aliases are missing, this could take a 30 seconds to a minute.
If the alias is not working after the above, please let us know.
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