Cartika Support Policies
General eMail Support Policies
Please be aware that Cartika does not support Mass eMailing in ANY capacity without all the various legislations being adhered to (including, but, not limited to the CAN-SPAM and Canada’s Anti-Spam Law) As a general policy, Cartika does not support ...
Application Support Policy
Hello Cartika, as a policy, does not support actual applications or scripting customers are running on our servers. This includes any custom coding, home grown and built applications, or more common applications like Wordpress. Cartika will ...
Restore Deleted Hsphere Account
If a customer or reseller has deleted an Hsphere account, there is a $75 one time fee to work with the customer to restore service and restore the account If a customer has deleted a Hsphere account and needs it restored, follow the steps below. In ...
Best Mailing practices for regularly sending marketing / notification emails out to 3rd party public mail services e.g. Gmail,Yahoo,Hotmail
Here is what you can do to prevent undeliverability. Best Mailing practices for regularly sending marking/notification emails out to 3rd party public mail services, e.g. Gmail, Yahoo, Hotmail From your VM / Dedicated Server (for shared hosting ...
Hsphere Account Moves
Please be advised that Cartika, using backend tools, can migrate any hsphere account from one server to another. This includes changing platforms from linux to windows, or moving accounts from older to newer versions of linux to linux or windows to ...