Cartika Support Portal

            FTP Connection Issues

            If you are having issues connecting to FTP and you are periodically getting blocked by the server, you may need to disable the MLSD command and set it to use the LIST command.

            In FileZilla, the setting to change is found under the FTP section. Please verify the following is enabled:

            "Allow fallback to other transfer mode on failure."

            You may also need to check the setting in FileZilla under the FTP > Passive mode section. If it is set to "Fall back to active mode", change it to:

            "Use the server's external IP address instead"

            This should resolve most FTP connection issues.
            Updated: 10 Aug 2018 09:23 AM
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