Cartika Support Portal

            How To Sync IMAP Folders on iPhone

            How to subscribe to folders

            1. If you set up the IMAP mail account on your iPhone, you may not  find the IMAP folders in your Inbox folder. If this is the case, you'll need to specify the IMAP path prefix.
            2. You can enter in the IMAP path prefix by going to Settings > Mail > Account > Advanced > IMAP Path Prefix.
            3. Enter the word "INBOX" (use all caps) and save the setting. Now, your folders should appear as subfolders in the Inbox. 
            Updated: 25 Jun 2018 03:37 PM
            Help us to make this article better
            0 0