Cartika Support Portal

            SugarCRM In-Box Cron Creation for incoming email

            User would like to create a cron to schedule sugarcrm inbox email to pull email from their pop3 mail box
            1) using any ftp client, or the file manager within your hosting control panel - set the file permissions of /sugarcrm-install-directory/cron.php to 777 (full writable and executable permissions)
            2) from your hosting control panel, select the FTP tab
            3) from this pane, turn "On" Cron tasks
            4) setup a cron to execute as often as you require. With something like an application checking an email box, you may want to do this every 5 mins. Setting up the timing for crons works as follows:

            field values
            ===== ======
            minute 0-59
            hour 0-23
            day of month 1-31
            month 1-12 (or as names)
            day of week 0-7 (0 or 7 is Sunday, or as names )

            A field may be an asterisk (*), which always stands for
            ``first-last''.

            5) for the cron command, enter the following (without the quotes):
            "curl http://sugarcrm-install-domain.com/cron.php
            6) before you submit the cron, and for the email address, utilize and email address called cron@yourdomain.com and save the changes (if you do not have this email address created, please create it as soon as you submit the cron
            7) look for the emails from cron@yourdomain.com - if you see that the cron has been executed successfully - return to the control panel and edit the cron@yourdomain.com email address so that it discards all incoming email (therefore the email box will not be filled up with cron reports). if you ever have a problem with the cron, you can change the status of this email box again to view the cron error report.
            Updated: 24 Jun 2018 12:27 PM
            Helpful?  
            Help us to make this article better
            1 2