E-Mail + Exchange
Email Setup With Office 365 - No Field To Add A Username Issue
See article: https://superuser.com/questions/1391960/how-to-enter-username-of-imap-account-in-outlook-2016 Currently in Office 365 when a user attempts to add a new email account, the username field for the email address is not present. The user is ...
You don't have permission to send to "certain .distribution"
While trying to send an email to a certain distribution you might come across the error "You don't have permission to send to (.distribution)" Please follow these steps to change the restriction on the certain distribution group : In Exchange ...
SMTP send email as or reply to as for mailbox
Goto Mail Box Properties > Email Adresses > add a new one > and set it as default from the Coordinating/respective CAS server.
Setting up forwards in Exchange
Configuring a forward within exchange is not quite the same as doing to via your control panels mail manager. Exchange is only able to mailboxes already set up within the exchange account specifically as opposed to the typical way of being able to ...
Managing Hotmail Safe Senders
Adding a domain to a Hotmail.com safe senders list will ensure emails sent to that hotmail address are processed. Hotmail and Windows Live have a very strong filter that blocks a lot of mail which is not spam. Although the Hotmail/Windows Live pages ...
Backup exchange emails from OWA
Outlook 2003/2007 will only download your inbox and junk mail folders, so if you have sent items, you have to drag and drop them into your inbox (clicking on the top email, shift, clicking on the bottom email, and then dragging them for each set of ...
How To Sync IMAP Folders on iPhone
How to subscribe to folders If you set up the IMAP mail account on your iPhone, you may not find the IMAP folders in your Inbox folder. If this is the case, you'll need to specify the IMAP path prefix. You can enter in the IMAP path prefix by going ...
How to Set Up Mail Programs
Configuring Outlook Express To configure this email client with the POP before SMTP relay: Open Outlook Express. In the menu bar, go to the Tools drop-down menu and select Accounts. On the page that shows, click Add and select Mail. On the wizard ...
Client is reporting that mail is being sent from their domain that they didnt send
Client is reporting that email is being sent from their domain that they did not send. essentially, email addresses are being spoofed. We have a mechanism to protect our users from this sort of activity call SPF (Sender Policy Framework). You can ...
How do I access Webmail / Control Panel without going to CartikaHosting.com?
Webmail can be accessed directly by going to http://mail.yourdomain.com/ and selecting the Webmail application you would like to work with.
Migrating email between servers using IMAP
Requirements Both of your servers must support the IMAP email protocol. The password for the email account you are trying to migrate. An IMAP-capable local email client. Most email clients like Outlook, Apple Mail, and Thunderbird support IMAP mail ...
Click to fix SPF TXT DNS records
I see on my Mail Manager a red note that says "Click to fix SPF TXT DNS records for current SPF and all subdomains and domain aliases SPFs " Should I click that or ignore it? That message appears whenever the SPF record is different from the default ...
Password restrictions when creating Exchange mailbox
User receives the following error when trying to create an Exchange mailbox: Failed to add Mailbox MBNAME The password doesn't meet requirements on Winbox. The requirements are 1 lowercase and 1 upper case letter as well as 1 number.
Can I use Blackberry to access my email?
Can I use Blackberry to access my email? Is there an extra cost? The BlackBerry Internet Service, or BIS, allows BlackBerry users to access the Internet and POP3/IMAP email accounts without connecting through a BlackBerry Enterprise Server (BES). ...
Step by Step for Setting up Mail Clients w/ SMTP AUTH
Launch Outlook Select "Tools" from the Menu bar. Select "Email Accounts" from the Tools menu. The Email Accounts Wizard will appear. Under the Email heading, select "Add a new email account." Click "Next." Select server type. In ...
Setting Domain to use Google Apps Email
Information on setting up Google Apps in H-Sphere can be found at: http://www.google.com/support/a/bin/answer.py?hl=en&answer=61158 Once this is complete, you will want to turn off Mail Service under Domains -> Domain Settings (after ensuring that ...
How can I setup Fetch Mail accounts in Horde?
You may want to create folders within Horde for each Fetch Mail account. This way, you can have Fetched email delivered to separate folders for organization. 1. Login to Horde. 2. Click MAIL on the left side of the screen. 3. Click FOLDERS on the top ...
Moderated mailing list does not work
PROBLEM ======== Moderated mailing list does not work RESOLUTION ========== The way Parallels configured H-Sphere to use ez-mlm for mailling lists, the settings can be somewhat confusing, and the result being that while you think the list is ...
Moving mail from one server to another
Moving mail from one server to another Question How do I move mail stored on the server from a mailbox on my old host or account to a mailbox on my new server/account? Answer There are a couple different ways you can do this, depending on whether you ...
Backing up/Restoring Mailboxes via Horde Webmail
To back up individual mailboxes via Horde: * In the navigation menu at left click on your general "mail" folder (which should contain all your mail sub-folders) * Next, in the menu bar at top, click on "Folders." * Now select the folder you wish to ...
How to Migrate Email Between Hosting Companies/Domains
Disclaimer/Notice: The below is for advanced users and is provided only as a courtesy - Cartika Hosting Support cannot assist with the operation/setup of this script beyond providing basic mail settings. All support inquiries need to go to the ...
Send mail from our servers when using external mail
If you want to send mail from our mail servers but have mail services else where, then please do the following: 1) Add a subdomain called "mailer" to the domain via the control panel 2) Go to the mail manager for the subdomain and add a mailbox to ...
Creating SPF Record
To create a SPF record, please do the following: 1) Go to http://www.openspf.org and generate a SPF record string which you'll use later in the actual record. NOTE: a) You will want to have the main IP of the web server -- if you are not using a ...
How to get full email headers
Microsoft Outlook: With the message open, go to the View menu and select Options. Select all of the text in the Internet Headers section. Then copy and paste the headers. Microsoft Outlook 2007: Right-click on the message and select Message Options. ...
Round cube shows blank From address or Sender field is blank
Roundcube uses identities to send mail from. If you see the sender field is blank and you leave it blank when sending mail then the from address will show as blank when the recipient receives the mail. To fix this, please do the following: 1) In ...
Change domain's MX record to point to remote mail server
1) Turn off mail services for the domain in the control panel at domain settings --> Domain info. 2) Go to DNS configuration under the Domain info page 3) Click "Add new "A" record and put in "mail-ext" in the "name" field and the IP given in the ...
Setting up SMTP Authentication in Apple (Mac) Mail for Existing Mailbox
SMTP Authentication Setup for Apple Mail 1. Open Mail and go to Mail --> Preferences 2. Select the "Accounts" tab and select the Account you wish to configure. 3. Make sure the "Account Information" tab is selected. At the bottom of this screen there ...
How to check if my ISP blocking SMTP Port
You can run a quick test on your local computer's operating system to see if your ISP is blocking the default port 25 SMTP port, for sending (Relaying) mail. Microsoft Windows XP: Start Button >> Run >> type this command 'cmd' (without the quotes ...
553 sorry, that domain isn't allowed to be relayed thru this MTA
When sending mail, I receive the following error: '553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1)' ------------------------ This error usually means that authentication was not supplied or had expired. This will usually ...
Outlook 2007 - POP3/IMAP Setup
Under the Tools menu, go to Account Settings Select the E-mail tab, and click New Select Microsoft Exchange, POP, IMAP, or HTTP, and click Next Under Auto Account Setup, check "Manually configure server settings or additional types" and click Next ...
iOS: Can't Delete Email from iPhone/iPad
Go To Settings (Gear icon). Click Mail, Contacts, Calendars. Click on your email account (You will want to make sure this is set for all your IMAP accounts.) Click Account Info. Click Advanced (At the very bottom. You may need to hide the keyboard to ...
Connecting To Mail Server Securely
Question: Does Cartikas Mail servers support SSL connections? if so how do I properly connect? Answer: All of our shared mail servers do support SSL enabled connections. In order to properly connect with avoiding any SSL certificate mismatch ...
How to setup email account on iPhone/Ipad/iOS Device
These steps below are for regular pop/imap accounts hosted with Cartika 1) Go to Settings 2) Go to Mail 3) Tap Add Account 4) Tap Other 5) Tap Add Mail account 6) Input Name, Email address, password and description if you want and hit next ...
How to Report Spam Emails
For clients utilizing our SpamExperts System, Spam can be reported easily through the use of the following methods. Reporting spam will help train the filters to become more efficient and deliver greater results. In the Spampanel web interface we ...
Exchnage setup instructions, outlook download instructions and DNS records
When configuring Microsoft Exchange, typically users will need to configure custom MX records and an SRV record. These records will vary slightly if you are using our Exchange cloud in the United States or Canada To view these instructions, as well ...
550 Sorry, your HELO/EHLO greeting must resolve (#5.7.1)
To resolve this issue you can enter an FQDN in windows and the problem will go away. In Windows XP Click START Click Control Panel Click Network Connections Right Click your Internet Connection Click Properties Click Internet Protocol (TCP/IP) then ...
Exchange and POP/IMAP split domains
Cartika new enterprise email service allows customers to create exchange users, and regular pop/imap users, on a single domain. no complicated mail forwarding, aliasing, etc. its completely integrated and plug and play. Customers pay 1 rate for ...